VIP Guest  - About Us

We are passionate about guest experience and recognise it is key to positive reviews, recommendations and repeat direct bookings. We designed and built the web app to provide a simple and efficient way for hotels, resorts, holiday homes and villages to have their own branded app. 

We know that guest engagement post booking is essential, it reduces queries, complaints and carbon footprint, it saves staff time and costs whilst increasing guest engagement by providing a frictionless digital journey.

Personalised engagement is an expectation of all guests and meeting this expectation is achieved effortlessly by adopting our app, we want all accommodation businesses to take their customer service and guest experience to the next level.